Contact us

A pharmacist speaks with a customer over the phone

Contact Us

We’re here for you 24/7

If you’re a member, please log in to your Express Scripts account for 24/7 access to your plan and prescription information, as well as help and support options.

Log In

For other questions, please contact:

Express Scripts Pharmacy

For help with your prescription or prescription benefit through Express Scripts Pharmacy:

Log in to your Express Scripts account, or call.

(800) 282-2881
TTY users call: (800) 759-1089
24 hours a day, 7 days a week.

Medicare Members

Call for assistance with your Medicare prescription benefits.

(866) 529-4917
TTY users call: (800) 899-2114
24 hours a day, 7 days a week.

TRICARE Members

Call for TRICARE Beneficiary Customer Service or Technical Support for the TRICARE Beneficiary Program.

(877) 363-1303
TTY users call: (877) 540-6261
24 hours a day, 7 days a week.

Accredo Specialty Pharmacy

Call to get started with Accredo.

(877) 222-7336
24 hours a day, 7 days a week.

Fraud Hotline

Call the Fraud Tip Hotline to report cases of suspected fraudulent activity. All information will be kept strictly confidential.

(866) 216-7096
24 hours a day, 7 days a week.

email

Website Support

Call for technical support or assistance with your online account.

(800) 711-5672
TTY users call: (800) 759-1089
24 hours a day, 7 days a week.